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How to make a motor insurance claim
Motor insurance plans offer cover for damages to your car in case of accidents, theft, third party damage or damage from natural calamities. But every situation has a different claim procedure to go through. There are some preparations you need to do from your end and leave some for the insurer to handle. Below is a brief description on how different claim procedures for motor insurance are handled
Before you go ahead with the claim procedure with your motor insurance provider there are few things you need to take care of to ensure you have a successful claim settlement. These include-
Taking the injured to a hospital In case there is any causality in the accident or mishap it is important they are attended to first.
Recording the details of the mishap If possible, take down the numbers of the driver of the other car, the passengers of the other car and names and numbers of the witnesses in case of an accident.
Contacting your insurer Get in touch with your insurance provider and inform them of what has happened. They will update you with procedure you need to follow to make a claim.
Survey of the damage The insurer will send a surveyor to assess the damage to the car and give an estimation of the cost to be covered.
FIR For some kind of claims you may have to file an FIR with the local police.
Claim process for an accident
In case of a motor insurance claim for accident damages to your car, you ll first need to get your car towed to the nearest service station. The towing charges can be covered if the policy provides for it. After informing the insurer, a surveyor will assess the damages to the car and take photographs to calculate the expenditure that could be involved in the car\’s repair. Within 24 hours of the claims registration, the insurer will contact you for the collection for the documents. The documents will then be verified with the originals. The company evaluates how much amount should be paid in lieu of the damages. Depending on your choice of cashless or reimbursement claim, the provider will either directly settle the claim with the garage or reimburse you for the expenses incurred. In case of any balance amount, it is paid directly to the consumer.
Claim process for third party damage
A third party claim protects the people who have suffered damage due to your fault. In such a situation you need to immediately inform your insurer. They will then issue a claim form that you need to submit along with a copy of the registration certificate of your car, driving license of the insured person, copy of the FIR and policy document. The company will hire a lawyer on your behalf to handle the case for you. The court then decides the claim amount that you will need to give to the third party. The amount is directly paid to the third party by the insurer.
Claim process for theft
The motor insurance claim settlement for theft is slightly different as compared to the other claims. You ll first need to file an FIR and give a copy to the insurer. In case your car is not found within 90 days then the police will give you a non-traceable certificate. You will then need to submit this certificate to the insurance company to get an approval on your claim process. After the approval of your claim you need to transfer the registration certificate in the name of the insurer and hand over the duplicate keys of your car to the company. This is done to make sure that if you get your car back then the insurance company will keep it as a replacement for the claim amount paid to you. If you have taken a car loan to purchase your car, the insurer will settle the amount directly to the financier.
The author is an experienced writer on Finance related topics with keen interest in the Insurance sector. For best
cover visit Royal Sundaram.